CCT Business Classes

WHAT ARE BUSINESS SKILLS, AND WHY ARE THEY IMPORTANT?

There’s a saying, that your technical skills will get your foot in the door, but your people skills are what set you apart from the rest. Effective communication, relationship building, working with multigenerational teams – these are all business skills that are essential in today’s business environment.

From an employer's perspective, business skills play an important role in a company's success. CCT provides business skills training that can result in improved operational effectiveness and efficiency, increased job satisfaction, improved employee performance, better managers, and more.

"I would argue that soft skills, like communication, empathy, teamwork and negotiation are almost more important than technical skills, especially in leadership or executive roles." Matt Brosseau, Director of Information Technology, Instant Alliance. 1

According to an article on Forbes.com, “The 10 Skills Employers Most Want In 2015 Graduates2”, the first four skills listed are business skills: the ability to work on a team, to make decisions and solve problems, to communicate verbally with others, and the ability to plan, organize, and prioritize work.


OUR BUSINESS SKILLS TRAINING CLASSES INCLUDE:

  • Training materials that include instructions, tips & shortcuts, plus additional resources via email or online.
  • Certificate of completion with CPE credits.
  • Students can contact their instructor after their training with questions.
  • At our training center we provide coffee, water and snacks.
  • Pens, highlighters and notepads are provided in the classroom.

DO YOU KNOW WHAT IT REALLY COSTS TO REPLACE A VALUED EMPLOYEE?

More than you think. If the employee performs a critical role in your business, the total cost of replacing that person could range from 90% to 200% of the employee’s annual salary. This is according to Wayne. F. Cascio – the current chair of the Society of Human Resources Management (SHRM), a respected business professor and author of Managing Human Resources: Productivity, Quality of Work Life, Profits.

With those figures in mind, it should be obvious that a proactive approach to retaining key employees is far less costly and disruptive than replacing them. Bear in mind, money isn’t always the top motivating factor. Some workers want additional development through skills training, mentoring and goal setting – all of which make a good employee even more valuable.

1: Florentine, S. (2015, Feb). Why Soft Skills Are Key to a Successful IT Career. Retrieved from CIO.com: http://www.cio.com/article/2878675/careers-staffing/why-soft-skills-are-key-to-a-successful-it-career.html

2: Adams, S. (2014, Nov). The 10 Skills Employers Most Want In 2015 Graduates. Retrieved from Forbes.com: http://www.forbes.com/sites/susanadams/2014/11/12/the-10-skills-employers-most-want-in-2015-graduates/#2715e4857a0bd9be46919f6f

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